Frequently Asked Questions
Explore and get to know more about Project Plus
What is Project Plus Solutions?
Project Plus Solutions is a platform for connecting homeowners, designers, and contractors for seamless project management.
How do I sign up?
Click on the Sign Up button on the top right and fill in your details to create an account.
Is there a mobile app available?
Currently, we offer a web-based platform accessible from any device.
Can I manage multiple projects?
Yes, you can manage and track multiple projects from your dashboard.
How do I contact support?
You can reach out to our support team via the Contact Us page or live chat.
Is my data secure?
We use industry-standard security measures to protect your data.
What is the Shopping Concierge service?
Our Shopping Concierge helps you source and purchase materials and furnishings for your project.
How do I request a quote?
Submit your requirements through the Shopping Concierge tab in your dashboard.
Are there additional fees?
Some services may incur additional fees, which will be clearly communicated before purchase.
Can I track my orders?
Yes, all your orders can be tracked in real-time from your account.
What brands do you work with?
We partner with a wide range of trusted brands to ensure quality and variety.
How does the project process work?
You start by submitting your project details, then get matched with professionals, and manage everything online.
Can I communicate with my contractor?
Yes, our platform offers built-in messaging and file sharing for seamless communication.
How do I approve milestones?
Milestones can be reviewed and approved directly from your project dashboard.
What if I need to make changes?
You can request changes at any stage, and your professional will be notified instantly.
How are fees calculated?
Fees are based on project scope and are transparently displayed before you commit.
Are there any hidden charges?
No, all charges are disclosed upfront. There are no hidden fees.
Can I get a refund?
Refunds are handled on a case-by-case basis as per our refund policy.
What payment methods are accepted?
We accept all major credit cards, bank transfers, and select digital wallets.
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Mark Johnson
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Mark Johnson
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Mark Johnson
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Mark Johnson